Customer Support at Nomura
Guiding You Every Step of the Way
At Nomura, your satisfaction is our top priority. Our dedicated support team is always available to assist with any questions or issues you may encounter, ensuring your trading experience is smooth and enjoyable.
Contact Us TodayMultiple Contact Options
Live Chat
Our support experts are accessible around the clock through the Nomura platform.
Initiate a Conversation NowEmail Support
Receive comprehensive answers to your questions, typically within one business day.
Send EmailPhone Support
Reliable support for urgent or detailed inquiries. Available Monday through Friday, 9 AM – 6 PM (EST) at Nomura.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for the latest updates and assistance.
Follow UsCommunity Forum
Connect with community members, exchange insights, and troubleshoot common challenges efficiently.
Join as a Member TodayConnect Anytime
Live Chat
24/7
Prompt assistance available whenever needed
Email Support
Maintain excellence through continuous reviews and updates.
Support available during business hours for quick response
Phone Support
Achieve Financial Independence and Confidence
Our support is accessible from 9 AM to 6 PM Eastern Time
Help Center
Always available
Receive instant assistance whenever required.
Customer Support Service Hours
1. Log In
To log into your Nomura account, visit the official website and input your credentials.
Access the Help Center
Select the "Help" or "Support" option usually located at the bottom of the page or within the main menu.
1. Pick Your Preferred Support Channel
Choose between live chat, email, phone support, or browse our comprehensive help articles to find solutions.
4. Provide Details
Prepare your account information and details of your issue to make the assistance faster.
Discover Solutions Independently
Help Center
Browse our extensive library of detailed guides and educational resources.
Access ResourceVideo Tutorials
Access educational videos to get acquainted with Nomura’s trading platform.
Access ResourceCommunity Forums
Join our trader community to share strategies and gain insights from experienced investors.
Access ResourceImprove Your Trading Skills
Be precise: Give a detailed description of your issue, including all relevant updates.
Prepare essential account information: include relevant data and visuals to facilitate quicker support responses.
Choose Your Contact Option: Use live chat for instant support or email for detailed inquiries.
Consult the Help Center first: Look up solutions for common problems before reaching out directly.
Collect All Your Details: Have your account info, transaction IDs, and screenshots ready before contacting support.
If you haven't received a response, consider following up with support through the same channel or exploring alternative contact methods.